MoonPoint Support Weblog
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If the Radia Client Automation Self-Service Manager is in use on a Mac OS X system, the app may be found in the Applications/HPCA/Agent folder on the system's disk drive. You can double-click on Application Self Service Manager.app to see what software updates are available for the system. If the system isn't connected to the corporate network, e.g., if you need to establish a virtual private network (VPN) connection to be able to connect to the server, and you see the message "Error code 769 encountered during the connect. Do you want to work offline?", you can click on Yes to still see available updates stored on the system which you can install.