Housing Options Guide

There are many different ways of meeting your housing needs in Shetland.

The best starting point is the Housing Options Guide, produced by the Shetland Islands Council’s Housing Service in consultation with several local agencies, including our Association.

Apply for a House or a Transfer

Find details of our allocation policy, and learn how to apply.

Request a Repair

Find out if a needed repair is covered by the Right to Repair scheme or classed as an emergency.

How to Make a Payment

Find helpful advice on how to pay for rent and how to set up a direct debit.

Make a Complaint

If you’re unhappy with any aspect of the service we provide, we want to know. Sometimes, of course, there may simply be a misunderstanding, but the sooner it’s resolved, the better.

Testimonials

We are very happy with our new kitchen, I felt that I should email to make comment on the quality of the work of the two joiners and the chap that fitted the tiles. All three gentlemen have done outstanding work, as well as being extremely courteous, they worked in a clean and tidy manner. I would appreciate it if you would pass on our thanks for their excellent work.

Tenant happy with their new kitchen

Thank you so much for coming out and sorting it for me at such short notice. He was very fast and the work was done so well.

Tenant satisfied with repair